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ABOUTUS

About Us

LONDON
Deetag

DeeTag is a leading manufacturer in fluid power and fluid power connectors in the industry.

Mission statement

Our vision is to represent the finest manufacturers in fluid power and fluid power connectors and to be finest hose assembly factory in the world, we will accomplish this through our relationships with our manufacturers, customers, associates and service providers.

People You Can Depend On

Our qualified and well-trained warehouse and product specialists are ready to assist and support you in fluid power and fluid power connector requirements.

We bring those products to our customers and develop a long term business relationship based on:

MISSISSAUGA
  • Trust
  • Long term cost savings
  • Understanding our customers requirements and fulfilling those requirements on time

Services you can count on

  • Full service hours from 7am until 6pm Monday to Friday and 8am to 1pm on
    Saturdays (in Mississauaga and London only on Saturdays)
  • 24-hour service to our regular customer base.
  • Delivery vehicles available for immediate dispatch when required

Our Geographical Market

Deetag focuses on North Amercia to establish a solid foundations of customers. We do business outside of North America however our key marketing focus is in the North American region. With a focus on Ontario and Pennsylvania as our two Geographic target areas.

Our certification to Environmental (ISO14000) and Quality (ISO9001) standards put us ahead of the majority of companies we compete against. Our key business relationship is our OEM alliance agreement with Manuli Rubber Industries. With this contract in place we make available to us the full experience and support of the Manuli Machine that has a wealth of experience in manufacturing and assembly for OEM and MRO applications.

Our direct access to the manufacturing plants eliminates the expensive supply chain models of other manufacturers where parts can touch 3 or 4 profit centers prior to getting to market.

Customer base

Our target customer base is split into two divisions:

Maintenance Repair and Operations (MRO)

We specialize in supplying all hose and fittings types, process valves, automation products, pneumatic and hydraulic valves, actuators and accessories for plants all over Canada. From your compressed air lines to your lubrication system and sealants, DeeTag can fill your MRO requirements.

Original Equipment Manufacturers (OEM)

DeeTag is a registered, authorized, approved OEM assembly facility for Manuli hydraulic hose assemblies. Our assembly facilities have both the resources and skills to customize the assembling process to the quality and requirements of our OEM customers. Through our very skilled professionals we serve end-users in all market sectors with a complete range of high quality hydraulic hoses as well as sell different types of fittings, couplings, adaptors and fluid connectors.

We have state of the art assembly equipment as well as cleaning and testing facilities to provide our customers with the best hydraulic hose assembly available in the world market.

We provide hose assemblies, valves, cylinders and fittings to the OEM market and are active in providing value added, profit increasing processes for our OEM customers. We are committed to products that are eco-friendly, economical and have long service life.

The Assembly facilities are ISO 14001: 2004 certified. We continuously strive towards achieving greater reduction of energy and water consumption, emissions to the atmosphere and concentrating more on the new environmentally friendly alternatives.

DeeTag is also ISO9001:2000 Quality Certified and remains focused on continuous improvement of business processes and increasing the quality control through new technology and technical training.

Quality Performance Measurables

1) Customer Satisfaction: We are always asking and receiving feedback on what our customers would like to see from us, (we have a customer satisfaction survey on our web site please fill one out, let us know how we can better service your requirements)

2) On Time delivery: We need to get the product to your location when you require it

3) Fill Rate: We need to reduce your receiving costs and paper flow by shipping orders complete and on time

We strive to improve our companies profitability by improving our customers profitability. We accomplish this by focusing on the big picture as opposed to the initial cost of product. We need to reduce downtime and increase products life in service.

Accomplishments of DeeTag

1. 27 years of Reliable Customer Care

2. ISO9001:2000 Quality Certification

3. ISO 14001 Environmental Certification

4. Integrated Supply Chain specialist

5. Manuli Premier distributor

6. Manufacturer of custom hydraulic hose assemblies for the Canadian MRO and OEM Equipment Manufacturers

7. Goodyear Star UL Certified

8. NAHAD Hose Assembly process Guidelines

9. Gov’t Controlled Goods Certification

10. LEAN Manufacturing Process implementation

Our Associations

- NAHAD (Association For Hose and Accessories Distribution ) listed member to get more insight into the dynamic and changing needs of of the industry and build better partnerships with manufacturers.

Set minimum performance standards for the design, fabrication and specification of industrial, composite, hydraulic, corrugated metal and fluoropolymer hose assemblies.

Also, set performance factors related to the proper selection of components and recommendations for the design, fabrication and specification of hose assemblies

- NAHAD listed fabricator to implement the proper methods and techniques for hose fabrication.

- Canadian Fluid Power Association (CFPA) member to bring about new standards for performance and procedures for testing

- Member of professional network of   Fluid Power Distribution Association (FPDA) to enhance and channel performance in the area of fluid power, automation and motion technology.

- AEM member to utilize trade association services to trade on a global basis.

- EMC (Excellence in Manufacturing Consortium) member to possess the industry knowledge to compete both locally and globally.

- WJTA (WaterJet Technology Association) member to do domestic and international trade in jet cutting and jet cleaning, products and services

Our Service Providers

- DeeTag handles United States and Canadian business Accounts with the Royal Bank of Canada

- Legal services are done through Siskinds which is Southwestern Ontario's largest and most established law firm.

- Our financial and consulting services are done with Business Development Bank of Canada (BDC).

- DeeTag’s professional accounting services are provided by Deloitte.

- Business Management Solutions are provided by leading technology provider Activant Solutions

- Internet access is managed and maintained by wireless broadband technology provider Terago Networks.